- bKash
- Nagad
- Rocket
- Bank transfer
- Cash on delivery
Pay the shop directly. Shwetopadma never holds your money.
Returns & refunds
We want every order to reach you safely and as expected.
- If something isn’t right with your order, let us know, we’ll do our best to make it right.
- No change of mindOnce an order is confirmed, it cannot be cancelled.
- Wrong, damaged, or defective itemContact us within 48 hours of delivery with your order number and clear photos/videos of the issue.
- We’ll review your request and confirm whether a replacement or refund is applicable.
- Refund processOnce approved, the refund will be issued.
- Processing time may vary depending on your bank or payment provider.
- Custom orderDue to their unique nature, these pieces are non-returnable and non-refundable, unless they arrive damaged or incorrect.
- Shipping issuesPlease keep the packaging and provide photos if your parcel arrives damaged. We’ll assist with the courier claim where possible.
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